Our Mission
About KickScrew
KickScrew is an online destination for sneakers, apparel and accessories. We bring together hard-to-find releases, everyday staples and everything in between, and we ship them to customers around the world.
Who we are
We started as a small team of people who cared a lot about footwear and got tired of how hard it was to buy the pairs we actually wanted. That is still roughly what we are: a team that knows the product, watches the release calendar closely, and tries to make buying simple.
What we stand for
Authenticity first
Every item we sell is sourced through our network of retail and distribution partners and checked before it ships. If a product does not pass our inspection, it does not go out.
Honest information
We list the style code, the colourway and the condition on every product page, so you know exactly what you are buying before you buy it. Where a size runs small or a fit is unusual, we say so.
Real support
When something goes wrong with an order, you get a person, not a loop. Our team answers questions about sizing, shipping, returns and order status, and we aim to reply within one business day.
How we work
- We keep our catalogue current and remove products as soon as they sell out.
- We show the price you pay, including any discount, without surprises at checkout.
- We ship from multiple locations, which is why delivery estimates vary by item.
- We stand behind every order with a straightforward returns process.
Looking ahead
We are continuing to expand our range, improve delivery times and make the site faster and easier to use. If there is something you want us to stock, or something we could do better, tell us — we read every message.
Get in touch at [email protected].
Last updated: September 15, 2026
